In October 2015 I and members of my family (son and his wife) appealed into a tourist company «Incredible India holidays», to buy a sightseeing tour along the route "Delhi - Agra - Jaipur - Delhi" for 3 adults from December 24 to January 1. We have agreed with the company and specified our route , the tour program and accommodations.
and we paid for it by Western Union to ASHISH PAHWA.
We reminded about our arrival in Delhi a week before the order. But «Incredible India holidays» beginning violate the approved program from the from the outset:
1.At the airport nobody greeted us. We are using the airport staff to be contacted with a company representative named Ashish Pahva. He said that we should take a taxi and independently to go to the hotel for any reasons. Moreover, the name of the hotel was «Frasers Suits», but we paid for «Aster Inn». We asked why, but no reply.
2. When we arrived at the hotel a porter said the hotel booked only for two persons. In addition, the room has not been paid, and we will have to pay for it, if the «Incredible India holidays» will not pay.
3. The representative of the company Ashish Pahva arrived at the hotel only in the evening. He assured us that the payment has already been made. But we still live in a double room for the three of us during two days without third bed.
4. On the day of departure the hotel manager said that the bill is not paid, therefore we can not leave until the payment will not made. We sat in the lobby of the hotel from 12.00 to 16.00 (instead of having the excursion program). Ashish Pahva claimed that he had paid, or will pay, the hotel claimed that there is no payment and credit card provided by Ashish not working. In the end, the receptionist forced us to pay for a hotel of 12,000 rupees.
(The Bild from the hotel Fraser Suites.)
And Ashish Pahwa vowed to reimburse us the money on December 27 on Monday morning. (Tel № of Fraser Suites: +91 11 4766 8888) Our excursion program of this day has been destroyed.
5. About 16.00 we start from Delhi to Mathura, while following the program we had to go to the hotel «Radha Ashok» in Vrindavan. Hotel in Mathura «Shell Gopal» extremely bad, dirty and cold. It’s repaired now! But we were forced to stay there because it was too late. (We had to stay there for 2 nights. Marina For was cold there.)
6. A driver who took us to Mathura, said that we have to pay it, because «Incredible India holidays» was not paid for him.
7. On 28 December, after chek in from the hotel «Shell Gopal» manager said that the hotel is not paid by «Incredible India holidays». When Ashish Pahva sent a photo account manager argued that it is a fake. (Phones «Sheel Gopal» 3095011, 395581) We refused to pay, beause Ashish Pahva not return us the money for a hotel in New Delhi, as he promised.
8. After that, we went to Agra. In Agra driver brought us to the hotel «Hotel Zee». The hotel was even worse than in Mathura. We demanded checking into the hotel «Crystal Inn» which has been agreed with us. (Annex №1 p.2) BUT! «Hotel Zee» has not been paid by the company «Incredible India holidays» too. Porter said this. We refused to become implanted in this hotel and demanded to take us to the «Crystal Inn», but we were refused by «Incredible India holidays».
9. Then we decided to go to Jaipur in the hotel «Arya Niwas», specified in the program. But Ashish Pahva said that the driver will take us to another hotel! We didn’t pay for ANOTHER! But Ashish Pahwa say that the ANOTHER paid by the company «Incredible India holidays». We decided that it will be a big risk to go late at night to ANOTHER, because Ashish Pahva again give us a very bad hotel.
10. The driver said that all agreed and we are staying for the night in Agra. He brought us to a simple cheap clean hotel. In the morning the driver left us. He said the hotel clerk that he did not receive money from the «Incredible India holidays», so he went to Delhi.
11. Ashish Pahva said that we have to pay another 10,000 rupees, and then someone will take us to Jaipur. We refused to pay, because we already paid for all 15 October 2015. In addition, we paid the hotel in Delhi in the amount of 12 000 rupees, but our money back is not received, despite promises. Then Ashish Pahva said he can nothing to do for us.
12. During our stay in India (December 24 - January 14) we demanded ASHISH PAHWA to get our money back. Every day, he promised to do it, but we were deceived again.
«Incredible India holidays» and ASHISH PAHWA destroyed our vacation and appropriated our money.
< P.S.
At the Delhi airport before flying to Russiawe have addressed to the tourist police. When a police officer contacted ASHISH PAHWA, the fraudster claimed that he returned all our money.
IT IS LIE, AS USUAL!
DANGEROUS!
«Incredible India holidays» and ASHISH PAHWA are FRAUDS!